Hien Duong (Lou)

Head of Operation @GSM - Giám đốc vận hành Xanh SM | People Management Specialist | Implementation Strategist • Hospital • Operation Management

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Hien Duong (Lou): After more than 10 years working from a staff position to a management position in the service industry. I have found my passion in this field and wish to contribute more for these. Possessing a knack for communication, business-minded, the ability to manage and organize, and problem-solving skills. I have the confidence to take responsibility as a leader and desire to contribute to business growth. I have pursued jobs as a middle manager in the service industry, considering that I learn new knowledge and skills almost every day. My favorite quote: “There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else” Sam Walton (Walmart and Sam’s Club)